Contact Cycling Apparel Factory
One message is enough to start — riding scenario, buyer type, and a rough quantity, and we take it from there.
Three Things Happen After You Submit
Not a black box — here's the sequence your message actually goes through.
A first reply lands within 24 business hours
Someone reads your message and asks anything that's missing before a quote can start — most commonly a riding scenario, a rough quantity, or whether a tech pack already exists.
A quote follows within 48 hours of a complete tech pack
If you don't have one yet, that's fine — we can talk through what a complete one needs before it exists, and the 48-hour clock starts once it's in hand.
From there, the path forks by what you're building
A first-collection brief moves toward sampling; a repeat-roster reorder moves toward confirming last season's file is still on record; a house-brand or event order moves toward its own scheduling track.
Four Things That Make the First Reply Faster
None of these are required to send a message — they just mean the first reply back can skip a round of asking.
Riding Scenario
Road, gravel, mountain, bikepacking, indoor, or commuter — if you're not sure, describe how the kit gets used instead.
Buyer Type
A club's seasonal reorder, a brand's first collection, a shop's house-brand addition, or an event's one-time order each move differently.
Rough Quantity
An exact number isn't needed yet — a range is enough to gauge scale.
Tech Pack Status
Whether one exists, is in progress, or hasn't started — any of the three is a valid starting point.
Prefer Email or WhatsApp Instead of the Form?
The form is the fastest way to get a tracked reply, but these two channels reach the same team.
Either channel goes to the same intake as the form below — the same 24-business-hour first-reply window applies regardless of which one you use.
Send Your Message
Name, email, country, and what you're building — that's enough to start.